We serve about one thousand of healthcare providers across the nation, including hospitals, urgent care centers, dental offices, medical practices and ambulance services. Our focus is on achieving outstanding recovery rates. One of our main focus is to protect your reputation while we collect payments from patients. We ensure that your patients are treated with respect and dignity, applying only the minimal amount of pressure legally allowed during the collection process. Both clients and patients consistently find our services user-friendly and easy to navigate.
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Kinum collection agency boasts an impressive average rating of 4.85 out of 5, as per over 1,300 Google Reviews as of January 2024.
Our diverse range of services and features include:
- Low-Cost Fixed-Fee Service: Your unused accounts remain active without expiring.
- Standard Contingency Service: We operate on a “no recovery, no fee” basis.
- Legal Collections: Utilizing a national network of attorneys, we efficiently handle legal suits for recovering your dues.
- Compliance: Our services strictly adhere to State and Federal laws, including HIPAA, GLBA and FDCPA.
- Additional Free Services: This includes Credit Bureau Reporting, Bankruptcy Screening, and a Litigious Debtor Check to identify individuals with a history of suing businesses or medical practices like yours.
- Nationwide Licensing: We are licensed across all 50 states and Puerto Rico, ensuring seamless handling of cases even if your patient relocates.
- Bilingual Collections: We offer collection services in both English and Spanish.
- Free Skip Tracing: We provide this service at no extra cost to locate patients who have moved, are hiding, or are otherwise unreachable.
- Top-Notch Accreditation: Our BBB Rating stands at an A+.
- Data Security: Kinum consistently meets SSAE 18 SOC 1 Type 2 data security standards, ensuring your data is always protected.
- Transparent Pricing: We guarantee no hidden fees, no setup fees, and provide an easy-to-use secure client portal.
- Personalized Support: Each client is assigned a dedicated account manager/sales representative, along with a central toll-free support number.
- Flexible Usage: We impose no minimums and offer services on an as-needed basis.
- Athena-health Interface: This is available at no additional cost.
- Bulk Account Submission: Accounts can be submitted one by one or even in bulk using an Excel spreadsheet.
- Online Management: You can access recovery reports, submit payments, and view monthly statements online without needing to call us.
- Proven Track Record: We serve thousands of dental and medical practices, and references are readily available upon request.