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How to Become a Patient Representative

BY: Career Advice | Category: Careers | Submitted: 2010-11-23 08:46:11
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Article Summary: "A patient representative is the person who initially deals with a patient and collects information. The person needs to have good communication skills..."


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A patient representative is the person who is first seen by a person as soon as the person enters the hospital for a particular period of stay. There are many patients who may visit a particular hospital each day. There are some times when the patient may need a long stay of hospitalization or even a short stay. Unless the patient is getting admitted on an emergency basis, all the information regarding the patient and other details are collected from the patient before the admission process. The person who interacts with the patient or with the relatives of the patient is the person who works as a patient representative in the hospital.

There are some simple methods of becoming one in the hospital who is able to deal with the patients. The list of things that one needs to do is as follows.

1. Education:

Education is the most basic requirement. Though there may not be a lot of education required to do this job, a person needs to have the basic educational qualification to be doing this job. Some of the skills that are required along with the basic education include some amount of skills in calculation. This is because the individual who is getting admitted into the hospital needs a lot of payments to be made for various costs. The individual needs to calculate all this and so the calculation skills along with the analytical ability will come in handy. The person also needs to enter all the data in the required formats and so the handwriting should be legible. This is because it is one of the important documents that may have future legal value too. So, the writing skills of the patient representative are also important.

2. Accounting jobs:

The accounting part of the job is a very important aspect. The person who is dealing with the patients needs to make sure there is a rough estimate of the cost of the stay in the hospital. There are some people who may need a detailed calculation and statement for various reasons. The representative of the patients should be able to handle this too.

3. Communication skills:


This is one of the jobs where the individual who is in the job needs to meet a lot of patients and patient relatives on a regular basis. This makes the job to be highly demanding in terms of communication to the patient. The person who is in this job should make sure that the individual is taken care of much better than in other hospitals.

4. Volunteer work:

The people who are picked up for these kind of jobs are those who have volunteered at some point of time to do this job. So if you are keen on getting a job that involves meeting people in the hospital, then it is much better if you complete a voluntary work period in similar positions in a hospital as this experience will help you in getting this job. You will also learn all about the kind of things that are happening in the profession and will help you to cope better in the job of a patient representative.

These are the simple steps that are very important in the process of becoming a patient representative. People management and communication form the core of the job and any person who is good in this will find the job easy and will excel in it.

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