Submit Articles A Collection of Informative and Interesting Articles  
 
HOME WANT AN ACCOUNT? SUBMIT ARTICLES TOP AUTHORS Debt Collections (Advt.)
 

How Technology Helps Or Hinders Our Office Communication

BY: Guest User | Category: Technology | Submitted: 2010-02-27 09:50:24
       No Photo
Article Summary: "Availability of top-rate technology in every office has made certain practices seem obsolete, like knocking on someone's door to ask them a question. But how has this technology affected the quality of information that we are communicating?.."


Share with Facebook Share with Linkedin Share with Twitter Share with Pinterest Email this article




Availability of top-rate technology in every office has made certain practices seem obsolete, like knocking on someone's door to ask them a question. But how has this technology affected the quality of information that we are communicating?

I love working in an office environment. The ability to walk over to someone's cubicle or office, pose a question to them, and have it answered with all of the clarifications that I need is extremely appealing to me. Then again, it completely aggravates me when someone knocks on my door when I am in the middle of a project - don't they know that I am trying to work here?

Office communication has been revolutionized by new technologies like email, texting, instant messaging, staff web sites, and new programs like Google Wave. With these technologies, we no longer have to wait until someone is available to send them a message, get an important document .to them, or give them feedback on an idea they had. It's as easy as a mouse click. This is one of the reasons why these types of technology might actually decrease the amount of productivity that workers have.

Sure, it sounds good, but most people are unable to set ignore or shut out the incoming messages. Instead of having a solid chunk of their day in which they can think strategically about any one project, workers are pelted over and over by incoming requests for their attention. And in most cases, those incoming messages are clicked on within a few minutes of receiving them.

While the quick response is great for the person who asked the question, it can be devastating to the productivity of the recipient. Their focus becomes broken, their thought lines interrupted, and the quality of their responses are often sub-par because they had to shift gears so quickly from one thought or project to another.

And though the recipient may be happy with his/her fast response, the content of the message is often lacking. Instead of getting a response quickly and being able to act on that information, email creates a communication vacuum; People want to send quick emails, and thus end up excluding necessary information or clarifications. The result is a string of emails that can take five or ten minutes for a complete conversation to take place (after all, you have to think of your response, type it, send it, wait for it to be read, understood, and then the other person has to do the same).

In the scheme of things, five or ten minutes isn't that long, but compared to what can be accomplished face-to-face, it is exceedingly slow. When two people take the time to talk to one another in person, they gain many benefits. They are able to clarify responses on the spot, they can brainstorm new ideas with one another, and ultimately come to a decision about what needs to happen. This give and take also develops trust on a staff; not necessarily friendship, but trust in one another's skills and abilities to get the job done.

New technologies are great for transmitting large amounts of data and documents, but for decisions and task requests that may require clarification, in-person conversations may still beat out all the best technologies.

About Author / Additional Info:

Comments on this article: (1 comments so far)

Comment Comment By Comment Date
i got to agree with you , face to face is still the best communication means, no matter what other forms of communications technologist comes up with,what we can achieve through face to face is phenomenon. goodsha 2011-03-12 08:34:15 668

Leave a Comment   |   Article Views: 4031


Additional Articles:
•   New Natural Free Cooling Datacenter Implemented in Australia

•   Deaf People Can Now Enjoy FavoriteTV Shows With Closed Captions

•   When Husbands are Victims of Domestic Violence

•   How Much Money Can I Make as an Exotic Dancer - Stripper?


Latest Articles in "Technology" category:
•   Chatbot Development - Complete Information

•   Security Robots on Patrol

•   Apple Pay Overview

•   Enterprise Mobility - Overview Part 1

•   M-OTA: Mobile 'Over-The- Air' (OTA) Overview

•   MDM: Mobile Device Management Overview

•   3M MAC Protocol Review



Important Disclaimer: All articles on this website are for general information only and is not a professional or experts advice. We do not own any responsibility for correctness or authenticity of the information presented in this article, or any loss or injury resulting from it. We do not endorse these articles, we are neither affiliated with the authors of these articles nor responsible for their content. Please see our disclaimer section for complete terms.
Page copy protected against web site content infringement by Copyscape
Copyright © 2010 saching.com - Do not copy articles from this website.
| Home | Disclaimer | Xhtml |