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Write corrective actions effectively

BY: Mahesh Deswandikar | Category: Self Improvement | Post Date: 2010-01-05

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How to write proper corrective action on Nonconformity recorded in audits?

One nonconformity is given below with 2 examples of corrective action

Sample Nonconformity : Program specification is not prepared & maintained for QC Module of ABC Industries Project.

Wrong Corrective Action : Program specification is prepared for QC Module.

Correct Corrective Action : Program specification is prepared & maintained for QC Module. All other modules are verified to ensure that program specifications are maintained. Project Leaders & Module Leaders will ensure the availability of required document . during all stages of the project.

The example of -Wrong corrective action- is only a correction for that specific observation. Whereas example of -Correct corrective action- is an immediate correction for that specific observation + self-verification for similar problem in other areas + elimination of same problem in future.

Auditees to ensure that they write correct corrective action. This will help the auditee to keep track of the actions defined and further to the auditors to verify and close the findings

Auditor to ensure (before closing any NC) that action written by Auditee is as above and it can be tracked anytime in his absence

The final aim of any audit is to improve a system / operations and not just fault finding exercise. This way of taking any action will definitely help to achieve this aim. The -right action- documented shows the sincerity of the auditee and right intention for closing the finding / nonconformity.

Enjoy Auditing !!!

Article Source: http://www.saching.com

About Author / Additional Info: Mahesh Deswandikar

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