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Video Conferencing Technology and its role in BPO companies.BY: Muhammed Haris | Category: Technology and Computers | Post Date: 2009-09-05
Video Conferencing has brought a revolution in field of communication. Using the Video Conferencing technology people can communicate in a virtual reality. Video Conferencing provides a face to face interaction even if the participants are in different continents. This is possible using internet and in advanced cases directly through the satellites. In Business Process Outsourcing ( or BPO), Video Conferencing plays a very important role. Most Business Process Outsourcing (BPO) operations require important things to be discussed with the clients and to get their opinion to perform a particular task. In a normal telephonic conferencing many issues can arise, like difference in language accent or and a lack of personal touch because people cannot see each other. But using Video Conferencing all these limitations are easily overcome. A high quality Video Conferencing can ease even the most sensitive and difficult tasks. These days many hi-tech hospitals arrange specialists for consultation and supervision using this technique. In these surgeries, the expert other end guides the assistant surgeon in performing the surgery. This saves a lot of money and time. Video Conferencing has even enabled in the online speeches and presentations. The resource person can deliver his speech from his location, to the audience gathered at the other end. It brings the virtual reality like a typical arranged presentation in a hall. Many of the trainings are being done through the Video Conferencing. Earlier, the training or information sharing about the new processes had to be done by traveling to the client country. Earlier, there used be an overhead expenditure of crores of rupees (millions of dollars) for sending a batch of people to the client country to get trained. But these days almost all trainings arranged through Video Conferencing, which has helped BPO companies to save significant costs. Article Source: http://www.saching.com About Author / Additional Info: Additional Articles: * A Website, Then You Need To Be Blogging Too! * The various advantages of having and using a credit card * You have only 24 hours - Master the art of time management. * Some words for those, who got pain in love * There is a man behind every successful woman Does this article violate or infringe on your copyright ? It is a violation of our terms for authors to submit content which they did not write and claim it as their own. If this article infringes on your copyrights, then use our Contact us form with the detailed proof of infringement along with the offending article's title, URL and writer name. If you do not hear back from us then contact us again in another 10 days. Thank you. Comments on this article: (0 comments so far) * Additional comments are now closed for this article *
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