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Role of the Best Manager - Skills, Performance & Managerial DutiesBY: Sundarji | Category: Self Improvement | Post Date: 2008-08-31
Role of the best Manager -A Group of Donkeys lead by a lion can defeat a group of lions lead by a donkey ---Socrates Main Purpose of the Managers' Job To achieve and exceed the Assigned objective by ensuring that each and every member of the team achieves and / or surpasses his / her respective objective. A Good Manager has .. the capability to get people of ordinary ability to perform in an extraordinary manner Manager Works with others Develops people/customers Like a coach and a counsel; Pitches in as player when needed. Is the Leader/Manager according to the condition Responsibility : Various Strong Customer Focus Right product for the right customers Frequency of visits Servicing Trouble shooting Retention and multiplication of customers Tracking of Customers Objective setting Assigning the responsibilities as per the resources Alternative steps in case of crisis Monitoring of Progress/Key Customers Ensuring follow up of every subordinates' responsibilities. Ensure follow up on payments Ensure Liquidation of stocks Ensure Order generation Regular follow up of pending claims of distributors and CFAs Ensuring follow up of every subordinates' responsibilities. Ensure follow up on payments Ensure Liquidation of stocks Ensure Order generation Regular follow up of pending claims of distributors and CFAs Inventory Check Payment follow up Catering to Retailer Liquidation of short expiry / non moving products Settlement of Claims Successful of Operation of bonus offers New Product availability at retailer level LOC & NOC of products Tracking of new and established products Retail survey to track the demand of Company's and competitors' products Retail survey to validate the customer coverage Right product, Right customer focus approach Tracking of Key Retailers Ensure order booking and its supply Reporting Weekly Reports on time Specialty Coverage Analysis Sales Promotion Proposal / Report cum Expenses Statement Subordinates' Coverage format-Self Analysis Campaign Sales Meeting follow up. Record of Leaves Sales Diary Market Development / Market Intelligence Gather information from distributors / retailers to know the actual market potential Focused approach Rural coverage Distributors' appointment Customer contact programmes Tracking Competitors Review and Appraising Performance Agreed action plans Market potential Consistency in sales Coverage of territory Coverage of Key customers Growth in Sales Maturity Market knowledge Reporting Key Skills needed Analytical Skills Technical Skills Communication Skills Selling Skills Planning Skills Reviewing Skills Managerial Skills Interpersonal relationship Skills Negotiating Skills Administrative Skills Interviewing Skills Counseling Skills Forecasting Skills Leadership Skills Negotiating Skills Administrative Skills Interviewing Skills Counseling Skills Forecasting Skills Leadership Skills Key Performance Parameters Targets Field Work inputs Implementation of strategies Implementation of learning Knowledge Team Performance Development of Subordinates Market Development Reporting Discipline Distribution Management Maintenance and analysis of Data Self Development Profile Team Leader Decision Maker Coach Role Model Problem Solver Strategist Knowledge Resource Good Communicator Mediator Counselor Motivator Negotiator Positive Thinker Hard Worker Honest Listener Observer Fair Achiever Adaptable Enthusiastic A Good Manager will .. always succeed in getting more output and better results from his team members and they will deliver this willingly! Article Source: http://www.saching.com About Author / Additional Info: Sundarji is a sales professional with 2 decades of experience and have been a Guest Faculty in a leading Business school. Additional Articles: * THE BIRTH OF TRUTH OR REALITY * The Various Barriers in Quality of Production in a Company * Have the Indian stock markets bottomed out? By I.P.Singh * Hurray... Holidays!! * INCREASE COMPUTER PERFORMANCE Does this article violate or infringe on your copyright ? It is a violation of our terms for authors to submit content which they did not write and claim it as their own. If this article infringes on your copyrights, then use our Contact us form with the detailed proof of infringement along with the offending article's title, URL and writer name. If you do not hear back from us then contact us again in another 10 days. Thank you. Comments on this article: (0 comments so far) * Additional comments are now closed for this article *
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