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Exploitation of customers | Ways in which customers are exploited.

BY: Muhammed Haris | Category: Business and Finance | Post Date: 2009-07-10

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   Muhammed Haris
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Exploitation of customers by the seller is like a never ending problem. There are many ways in which customers can get exploited by the sellers. The exploitation mainly happens in the following ways;

1. Charging the higher price than the Maximum Retails Price mentioned in the product.
2. Giving the less quantity, than actual mentioned.
3. Supplying the products which are outdated.
4. Putting the fake quality standard seals on the products.
5. Selling the duplicate products with the name of a brand.

Government of India has brought a legislation called MRTP (Monopoly and Restrictive Trade Practices Act) to bring strict measures against the monopoly and restrictive trade practices. Even the monopoly brings the power of domination to the seller. It gives more opportunity to exploit the customers. But not all the exploitations are escalated to the consumer forums or consumer courts. People should take the interest of filing the case against any such practices. Even if it may be a silly issue also, correcting it would avoid the bigger scams or exploitations in future. If a businessman does not honor the decision of consumer forum, he may get the imprisonment of five years.

There should be a proper awareness about the right of the customers, the possibility of exploitations and the solution for it. Only the proper awareness amongst the sellers and consumers about the exploitations would control this problem. Government, Non-Government Organizations, Social workers and the Media has to raise the voice against the consumer exploitation.

Article Source: http://www.saching.com

About Author / Additional Info: Hi, I am Muhammed Haris. Working for Hinduja (Formerly HTMT) Global solutions, Bangalore. you may reach me at muhar786@gmail.com or +919739094168

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