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BPO Employees being falsely paid a lower salary in the name of Recession.BY: Muhammed Haris | Category: Business and Finance | Post Date: 2009-09-08
BPO Companies are taking an undue advantage in the name of recession by paying a lower salary to their employees in India. Most BPO employees are not being offered salary increments and the promotion as they use to. Employers give 'Economic Recession' as their excuse. Most people (particularly BPO employees) do not quite get these false excuses because of the following reasons:
1. Most clients of BPO companies are from USA, the exchange rate has actually risen in the last few months. Earlier 1 dollar was about 38 rupees and now it's around 50 rupees. It's an increase in rupee based revenue by about 20 percent. Still BPO employees are told that economic times are tough and they cannot expect higher salary or promotions.
2. Quarterly results of most BPO companies sill rose year over year, it clearly means that they are making more money, while BPO employees who are the core strength of the company get no additional benefit.
3. Although some companies have lost a handful of clients, but due to recession a lot more foreign companies are looking to outsourcing their call centers operations or other business processes to cheaper places like India, therefore one can certainly see growth in this field.
Clearly the BPO companies are taking undue advantage in the name of Recession. They themself are making more profit by keeping BPO employees at a lower wage. This strategy of BPO Companies may work for short period of time, but in a long run they will surely lose their well qualified and well experienced employees to other employers paying a higher salary. Some employers give a 50% increase to new hires (compared to their last known salary).
BPO companies are playing a well calculated game by putting forward a fake picture of 'Recession' to shut those mouths still asking for a raise. Employees of these BPO companies are quite unhappy with the attitude of their employers because the profit posted by these organizations keeps rising and higher management looks like a 'Hero' in front of shareholders.
This strategy of offering lower wage to BPO employees has made it very hard to retain the best and the brightest employees. The quality and the productivity of the teams would certainly go down drastically. It also increases the risk of losing the outsourcing contract with the client altogether because of poor quality (once the best employees switch jobs).
Article Source: http://www.saching.com
About Author / Additional Info: Hi I am Muhammed Haris, working for Hinduja (Formerly HTMT) Global Solutions,Bangalore,INDIA. You may reach me at firstname.lastname@example.org or at +919739094168
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